Policies

How Does this Work?

Shipping to American Federal

You will receive detailed shipping instructions from your broker. Once your metals have arrived in our office, please allow 3-5 business days for processing.

We mail payment checks first class through the U.S. Postal Service.

Want to meet us in person?

Yes, we are happy to meet with you face to face. We are open Monday through Friday 9am to 5pm. Please call ahead of time, so we can make sure a broker is available to meet with you.

 

Payments to American Federal

We accept e-checks, EFT (electronic funds transfers), bank wires and personal checks for orders placed over the phone and credit cards, debit cards or Paypal for orders placed through our website. We will lock-in a new client order with a credit card to hold the price, but our goal is not to “run it". We try to keep our prices low, so would prefer not to pass on credit card/PayPal service charges to you. Our website and eBay stores do not charge additional credit card or PayPal fees unless stated. 

Pricing

Once a purchase is locked in with your broker, orders cannot be cancelled.  The product is yours regardless if the price goes up or down before you receive your metals.

We require a credit card hold until your payment has arrived and has cleared.

Once payment arrives and has cleared our banking system, your coins will be shipped to you via the U.S. Postal Service.

Payment to you

Payments for precious metals sold to American Federal are paid via check mailed first class through the U.S. Postal Service. A stop payment and re-issuance of a lost check will occur after 45 days. If you need funds quickly, alternative options such as FedEx, wire, EFT or registered mail are available for the incurred cost, please speak with your broker to arrange payment.

Shipping to you

We ship through the U.S. Postal Service. Your precious metals or rare coins will be registered and insured. We will provide you with a tracking number, so you are prepared to sign for your package.

Please feel free to call us if you do not have a tracking number.

Coin Portfolio Review (CPR)

The Coin Portfolio Review is a $99 service, which we are offering complimentary for a limited time. We believe passionately all collectors should know the value of their portfolio in today’s current market.  We are happy to help you on that journey, but please be patient and give us some time.  An extensive collection can take a couple of weeks. Please provide us with a good contact phone number and we will connect with you as soon as we have completed the evaluation. 

Any information is purely an expert opinion, based on the information provided, and not a guarantee of any realized value.

Highest payout in America, guaranteed on scrap gold   

At American Federal, we are committed to offering the highest payout on scrap gold in America. As part of this guarantee, we will match any formal offer from a registered bullion dealer &/or print, radio, television or digitally advertised payout offer for scrap gold.

We have some rules, which are as follows:

  • Offer must be within 96 hours (before or after) of an offer from American Federal Coin and Bullion, Inc.
  • We will match (less $1) any higher payout offer, based on the total amount, including shipping, handling, insurance and any additional fees.
  • We do not match offers based on a competitor’s coupon or promo code.
  • Customer must provide the specific company name, proof of offer and any other information required by American Federal to confirm the payout offer.
  • Auctions, “going out of business” or “closeout” offers are excluded.
  • Misrepresentation by another company voids any match.
  • Items that require the customer to purchase another product or make future purchases are excluded. This must be a matched instant payout offer.
  • The payout comparison must include a date and time of the offer and adjustments will be made (higher or lower) for the fluctuating price of the gold metals market. The difference between gold price at the time of the offer and time of the guarantee request will be calculated accordingly.
  • The highest payout in America guarantee does not apply to items purchased utilizing American Federals consignment, payment or trade programs.
  • Offer is limited to scrap gold purchases in the State of Arizona.  

This is a limited offer and is subject to change at any time.

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